Amino Connection ("Amino Connection," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit aminoconnection.com (the "Website"), purchase products, create an account, communicate with us, subscribe to marketing communications, or otherwise interact with our website and related services (collectively, the "Services").
By using the Services, you acknowledge the practices described in this Privacy Policy.
This Privacy Policy applies to information collected by Amino Connection. Third-party websites, platforms, and services may maintain their own privacy policies, and we encourage you to review those policies when interacting with them.
1. Information We Collect
The information we collect depends on how you interact with Amino Connection and the Services.
Information You Provide to Us
We may collect information you voluntarily provide, including:
Contact Information
Your name, email address, telephone number, billing address, shipping address, and company or organization name.
Account Information
Your username, password or other authentication credentials, account preferences, and account activity if you create an account.
Order and Transaction Information
Products ordered, order history, transaction amounts, shipping information, billing information, invoices, returns, refunds, and other information associated with a purchase.
Payment Information
Payments are processed through third-party payment processors. Depending on the payment method, these providers may collect payment card, bank account, billing, and related payment information. Amino Connection does not generally receive or store complete payment card numbers.
Communications
Information you provide when contacting us, including emails, customer support requests, questions, feedback, reviews, survey responses, and other correspondence.
Marketing Preferences
Your email and SMS subscription status, communication preferences, and information concerning your interactions with our marketing communications.
Research or Eligibility Information
When appropriate, we may request information reasonably necessary to confirm that an order or intended purchase is consistent with our research-use requirements or applicable legal requirements.
Information Collected Automatically
When you visit or interact with the Website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Device identifiers
- Referring and exit pages
- Pages viewed
- Links or buttons clicked
- Date and time of access
- Approximate location derived from an IP address
- Shopping cart activity
- Session and interaction information
- Website performance and diagnostic information
We may collect this information through cookies, pixels, tags, web beacons, log files, and similar technologies.
Information We Receive From Third Parties
We may receive information from third parties that help us operate our business, including:
- Payment processors
- Shipping and fulfillment providers
- Ecommerce platforms
- Analytics providers
- Email and SMS service providers
- Fraud prevention and security providers
- Referral or business partners
- Verification or compliance service providers
We may combine information received from these sources with information we collect directly.
2. How We Use Personal Information
We may use personal information to:
- Process, fulfill, and manage orders
- Process payments and refunds
- Arrange shipping and delivery
- Provide order confirmations and shipping updates
- Create and maintain customer accounts
- Authenticate account access
- Respond to questions and customer support requests
- Communicate about orders, accounts, or the Services
- Maintain transaction and business records
- Detect, investigate, and prevent fraud, abuse, security incidents, or unauthorized activity
- Operate, maintain, troubleshoot, and improve the Website
- Understand how visitors interact with the Website
- Personalize certain Website experiences
- Send marketing emails or SMS messages where permitted by law
- Measure the effectiveness of our communications and advertising
- Maintain records of marketing preferences and consent
- Enforce our Terms of Service and other policies
- Comply with applicable legal, regulatory, tax, accounting, and reporting requirements
- Establish, exercise, or defend legal claims
- Protect the rights, safety, property, and security of Amino Connection, our customers, and others
We may also use information for other purposes disclosed to you when the information is collected or with your consent.
3. How We Disclose Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business and provide the Services.
Service Providers
We may provide information to companies that perform services on our behalf, such as:
- Website and ecommerce hosting
- Payment processing
- Shipping and order fulfillment
- Email delivery
- SMS messaging
- Customer support
- Website analytics
- Advertising and marketing
- Fraud prevention
- Security and infrastructure services
- Professional services such as accounting and legal support
These providers receive information as necessary to perform services for us and are subject to their own contractual and legal obligations regarding personal information.
Shipping and Fulfillment Providers
We may provide your name, shipping address, telephone number, email address, order information, and other information reasonably necessary to carriers, fulfillment providers, or other parties involved in delivering your order.
Legal and Compliance Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with applicable law or legal process
- Respond to a lawful government or regulatory request
- Investigate suspected fraud or illegal activity
- Enforce our agreements or policies
- Protect our legal rights or property
- Protect the safety or security of our customers, employees, Website, or others
Business Transactions
Personal information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or other business transaction involving all or part of Amino Connection.
4. Sale, Sharing, and Targeted Advertising
Amino Connection does not sell personal information for money.
However, certain analytics, advertising, or marketing technologies may constitute "selling," "sharing," or "targeted advertising" under some state privacy laws, even when no money is exchanged.
Depending on the technologies used on our Website and your jurisdiction, you may have the right to opt out of certain uses of personal information for targeted or cross-context behavioral advertising.
Where required, available privacy choices will be provided through our Website, cookie preference tools, or by contacting us using the information below.
5. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, web beacons, and similar technologies to operate and understand the Website.
These technologies may be used for purposes including:
Essential Functions
Keeping the Website functioning, maintaining shopping carts, processing checkout activity, remembering account sessions, and providing security features.
Preferences
Remembering selections and Website preferences.
Analytics
Understanding Website traffic, visitor behavior, performance, and how visitors use the Services.
Advertising and Marketing
Measuring marketing performance and, where applicable, providing or measuring advertising.
Where required by applicable law, we will obtain consent before using certain non-essential cookies or similar technologies.
You may also be able to control cookies through your browser settings. Disabling certain technologies may affect the functionality of the Website.
6. Email Marketing
If you subscribe to promotional emails, we may send you information regarding Amino Connection products, company updates, educational content, promotions, or other marketing communications.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.
Unsubscribing from marketing emails does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping notifications, account notices, security messages, or responses to customer support requests.
7. SMS and Text Messaging
If you separately consent to receive SMS or text messages from Amino Connection, we may use your telephone number to provide the types of communications described when you opt in.
Consent to receive marketing text messages is not a condition of purchasing products or services.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance.
We may send a confirmation message after an opt-out request. Certain non-marketing communications may continue when permitted or required by law.
We do not sell or share SMS opt-in information or consent with third parties for their own marketing purposes.
8. Payment Processing
Payments made through the Website are processed by third-party payment providers.
Payment providers may collect payment card information, bank information, billing addresses, authentication information, and other information necessary to process transactions.
Their handling of personal information is governed by their applicable privacy policies and contractual obligations.
Amino Connection does not generally store complete credit or debit card numbers on its own systems.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing the Services, maintaining business and transaction records, resolving disputes, enforcing agreements, preventing fraud, and satisfying legal, tax, accounting, or regulatory requirements.
Retention periods vary depending on the type of information, the reason it was collected, our legal obligations, and legitimate business needs.
When personal information is no longer reasonably necessary, we may delete, anonymize, or aggregate it in accordance with applicable law.
10. How We Protect Personal Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, electronic system, or method of storage can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or maintained by us.
You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been accessed without authorization.
11. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Obtain a copy of certain personal information
- Opt out of certain sales or sharing of personal information
- Opt out of certain targeted advertising
- Limit certain uses of sensitive personal information where applicable
- Withdraw consent where processing is based on consent
- Appeal a decision regarding a privacy request where applicable
- Exercise privacy rights without unlawful discrimination
These rights are subject to exceptions and limitations under applicable law.
12. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"), to the extent those laws apply to Amino Connection.
Depending on applicability and the circumstances, these rights may include:
- The right to know the categories and specific pieces of personal information collected
- The right to know the categories of sources from which personal information is collected
- The right to know the purposes for collecting, using, selling, or sharing personal information
- The right to know categories of third parties to whom information is disclosed
- The right to request deletion
- The right to request correction
- The right to opt out of the sale or sharing of personal information
- The right to limit certain uses or disclosures of sensitive personal information
- The right to non-discrimination for exercising applicable privacy rights
Amino Connection does not sell personal information in exchange for money.
As described above, certain advertising or analytics activities may be considered "sharing" under California law depending on the technologies used on the Website.
California residents may submit applicable privacy requests using the contact information provided below.
13. Privacy Rights in Other U.S. States
Residents of certain U.S. states may have additional privacy rights under applicable state law.
Depending on your state of residence and whether the applicable law applies to Amino Connection, these rights may include access, correction, deletion, portability, and the ability to opt out of certain targeted advertising, sales, sharing, or profiling activities.
You may contact us to submit an applicable privacy request.
14. Privacy Requests and Identity Verification
To exercise an applicable privacy right, contact us using the information listed in the "Contact Us" section below.
We may need to verify your identity before fulfilling a request. Verification may require information reasonably necessary to confirm that you are the person associated with the information involved in the request.
We will respond to verified requests within the timeframe required by applicable law.
You may also be permitted to use an authorized agent to submit certain requests on your behalf. We may request documentation confirming that the agent is authorized to act for you.
If applicable law provides a right to appeal our decision regarding a privacy request, instructions for submitting an appeal will be included in our response.
15. Do Not Track and Preference Signals
Some browsers offer "Do Not Track" settings. Because there is not a universally accepted standard for responding to these signals, the Website may not respond to traditional Do Not Track requests.
Where required by applicable law, we may recognize legally required browser-based opt-out preference signals, such as Global Privacy Control, for the browser or device from which the signal is sent.
16. Third-Party Websites and Services
The Website may contain links to websites, services, or platforms operated by third parties.
Amino Connection does not control the privacy practices of these third parties. Information you provide directly to a third party is governed by that third party's privacy policy and terms.
We encourage you to review the privacy policies of third-party services before providing personal information.
17. Children's Privacy
The Services are intended for adults and are not directed to children under the age of 18.
We do not knowingly collect personal information from individuals under 18 through the Services.
If we learn that personal information from an individual under 18 has been collected in a manner inconsistent with this Privacy Policy, we will take reasonable steps to delete it.
If you believe a minor has provided personal information to us, please contact us.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technologies, legal requirements, or Services.
When we make changes, we will update the "Last Updated" date at the top of this Policy.
If required by applicable law, we will provide additional notice or obtain consent regarding material changes.
We encourage you to review this Privacy Policy periodically.
19. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, contact:
Amino Connection
30 N. Gould St.
Sheridan, Wyoming 82801
United States
Email: support@aminoconnection.com
Phone: (702) 530-3271
Website: aminoconnection.com