Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the website, account services, product catalog, ordering system, communications, and related services offered by Amino Connection (“Amino Connection,” “Company,” “we,” “us,” or “our”).
By accessing our website, applying for an account, creating an account, placing an order, or purchasing products from Amino Connection, you agree to be bound by these Terms and all policies referenced in these Terms, including our Privacy Policy, Research Use Policy, Shipping Policy, Return Policy, and any product-specific terms or restrictions.
If you do not agree to these Terms, you may not access our website, create an account, place an order, or purchase products from Amino Connection.
Research Use Only
Amino Connection supplies short-chain amino acids and related specialty compounds for lawful, non-clinical research purposes only.
All products sold by Amino Connection are for research use only. They are not for human use, veterinary use, diagnostic use, therapeutic use, food use, cosmetic use, household use, agricultural use unless expressly authorized, or any use involving administration to humans or animals.
You agree that products purchased from Amino Connection will be used only for lawful, non-clinical laboratory research and handled only by individuals with appropriate knowledge, training, facilities, and safety procedures.
The FDA describes research-use-only labeling in the in vitro diagnostic context as “For Research Use Only. Not for use in diagnostic procedures,” and has taken enforcement action where products labeled for research use were marketed or used as drugs for human consumption. Amino Connection’s Terms are designed to make the intended-use limitation clear and enforceable.
Eligibility
You may use Amino Connection’s website and services only if you:
- Are at least 18 years old;
- Are legally capable of entering into a binding agreement;
- Are purchasing products only for lawful research-use purposes;
- Are not prohibited from purchasing, receiving, possessing, or using the applicable products under federal, state, local, or international law;
- Provide accurate, current, and complete information;
- Comply with these Terms and all applicable laws.
Amino Connection may refuse service, reject an account application, cancel an order, restrict catalog access, suspend an account, or terminate an account at any time if we determine, in our discretion, that a customer may not satisfy these eligibility requirements.
Private Account Approval
Access to Amino Connection products may require private account approval. Creating an account does not guarantee approval, product access, order acceptance, or continued eligibility.
As part of our account review process, we may request information related to your identity, billing and shipping details, research-use purpose, business or laboratory affiliation, intended use, compliance acknowledgments, or other eligibility information.
You agree that all information you provide to Amino Connection will be accurate, complete, and current. You agree to update your account information promptly if it changes.
Amino Connection may approve, deny, suspend, or revoke account access at any time, with or without notice, if we believe doing so is appropriate for compliance, safety, legal, operational, fraud-prevention, or responsible-access reasons.
Prohibited Uses
You may not purchase, possess, resell, transfer, advertise, promote, or use Amino Connection products for any prohibited purpose.
Prohibited uses include, but are not limited to:
- Human consumption;
- Veterinary use;
- Medical treatment;
- Diagnostic use;
- Therapeutic use;
- Cosmetic use;
- Food, beverage, or dietary supplement use;
- Athletic, bodybuilding, enhancement, or performance-related use;
- Recreational use;
- Compounding for administration to humans or animals;
- Manufacturing or distributing any drug, counterfeit drug, misbranded product, controlled substance, analog, or unlawful substance;
- Any use that violates federal, state, local, or international law;
- Any use inconsistent with product labeling, product documentation, these Terms, or Amino Connection policies.
You may not make claims, publish content, or provide instructions suggesting that Amino Connection products are suitable for human or animal use, medical treatment, diagnosis, performance enhancement, weight loss, supplementation, cosmetic use, or any other prohibited use.
Customer Representations and Warranties
By applying for an account, placing an order, or purchasing products, you represent and warrant that:
- You are purchasing products solely for lawful research use;
- You will not use products for human or veterinary administration;
- You have reviewed and understand all applicable product information and safety information available to you;
- You have the knowledge, equipment, facilities, and procedures necessary to safely receive, store, handle, and use the products;
- You will comply with all applicable laws, regulations, and institutional requirements;
- You will not resell, transfer, distribute, or export products except in full compliance with applicable law and with Amino Connection’s prior written consent, if required;
- You will not misrepresent Amino Connection products or market them for prohibited uses;
- Your purchase and intended use do not violate any law, regulation, court order, contractual obligation, or institutional policy.
Product Information
Amino Connection may provide product descriptions, specifications, lot information, Certificates of Analysis, handling information, storage guidance, safety information, and other product-related materials.
Product information is provided for research procurement and informational purposes only. It is not medical advice, diagnostic advice, treatment advice, safety advice for every possible use condition, or a substitute for professional laboratory judgment.
You are responsible for independently evaluating whether a product is appropriate for your intended lawful research use and for ensuring that all handling, storage, and use comply with applicable laws and safety standards.
We do not warrant that product information is complete for every possible research condition, use case, hazard, jurisdiction, or regulatory framework.
Orders and Acceptance
All orders are subject to review and acceptance by Amino Connection. Your submission of an order does not mean that the order has been accepted.
We may accept, reject, cancel, hold, or request additional information for any order at any time, including after payment authorization or confirmation, for reasons including:
- Account eligibility concerns;
- Incomplete or inaccurate information;
- Compliance review;
- Suspected prohibited use;
- Product availability;
- Pricing or listing errors;
- Payment issues;
- Shipping restrictions;
- Fraud prevention;
- Legal or regulatory concerns;
- Operational constraints.
If we cancel an order after payment has been received, we will issue a refund according to our payment processor’s timing and applicable policies, unless we are legally restricted from doing so.
Pricing and Payment
Subscriptions, Recurring Orders, and Automatic Renewals
If Amino Connection offers subscriptions, recurring orders, membership plans, automatic renewals, or similar programs, additional terms may apply and will be presented at the time of enrollment.
Where required by law, Amino Connection will provide clear renewal terms, obtain consent, and provide cancellation procedures. The FTC has stated that negative-option programs, including automatic renewals and continuity plans, are subject to specific disclosure, consent, and cancellation requirements, including for many business-to-business transactions.
Current Subscription Status: [Amino Connection does / does not currently offer subscriptions or automatic renewals.]
Shipping and Delivery
Shipping options, costs, carrier availability, delivery estimates, restrictions, and handling requirements may vary by product and destination.
You are responsible for providing accurate shipping information and ensuring that the delivery location is lawful, appropriate, secure, and suitable for receiving research-use chemical products.
Amino Connection may refuse to ship to certain addresses, jurisdictions, freight forwarders, P.O. boxes, residential addresses, or locations where we believe shipment would present legal, compliance, safety, fraud, or operational concerns.
Delivery dates are estimates only and are not guaranteed unless expressly stated in writing. Amino Connection is not responsible for carrier delays, customs delays, weather delays, failed delivery attempts, lost or stolen packages after delivery confirmation, or delays caused by inaccurate customer information.
Shipping Policy: [Insert Shipping Policy Link]
Title and Risk of Loss
Unless otherwise stated in writing, title and risk of loss transfer to you when the products are delivered to the carrier or at another point specified in Amino Connection’s written shipping terms.
You are responsible for inspecting shipments promptly upon receipt and notifying Amino Connection of any visible damage, missing items, or shipment discrepancies within [Number] days of delivery.
Returns, Cancellations, and Refunds
Due to the nature of research-use chemical materials, Amino Connection may restrict or prohibit returns.
Unless otherwise required by law or expressly approved by Amino Connection in writing:
- Products may not be returned after shipment;
- Opened, used, altered, improperly stored, temperature-compromised, or customer-damaged products are not eligible for return;
- Custom, special-order, restricted, or perishable products are not eligible for cancellation or refund after processing;
- Shipping charges, handling fees, payment processor fees, and compliance review fees may be non-refundable.
Any approved return must follow Amino Connection’s written return authorization procedure.
Return Policy: [Insert Return Policy Link]
Storage, Handling, and Safety
You are solely responsible for proper receipt, storage, handling, labeling, documentation, use, disposal, and safety controls for all products purchased from Amino Connection.
You agree to:
- Review available product information before use;
- Use appropriate laboratory safety practices;
- Maintain proper storage conditions;
- Restrict access to qualified personnel;
- Use appropriate personal protective equipment;
- Follow applicable laws and institutional procedures;
- Dispose of products and waste in compliance with applicable requirements;
- Maintain records as required by your research protocols, institution, or applicable law.
Amino Connection is not responsible for harm, loss, damage, misuse, contamination, degradation, regulatory violation, or unsafe handling after products are delivered or otherwise transferred to you.
No Medical, Diagnostic, or Professional Advice
Nothing on Amino Connection’s website, product pages, labels, documentation, communications, emails, marketing materials, or customer support responses constitutes medical advice, veterinary advice, diagnostic advice, treatment advice, legal advice, regulatory advice, or professional laboratory safety advice.
Amino Connection products are not drugs, medical devices, dietary supplements, foods, cosmetics, or veterinary products.
You should consult appropriate qualified professionals regarding legal, regulatory, safety, and technical requirements applicable to your research activities.
Compliance with Laws
You are solely responsible for understanding and complying with all laws, regulations, rules, orders, permits, licenses, institutional policies, and safety requirements applicable to your purchase, possession, storage, handling, use, transfer, disposal, import, export, and research activities.
This includes, where applicable:
- Federal, state, and local chemical regulations;
- Import and export controls;
- Customs requirements;
- Hazardous materials requirements;
- Workplace safety requirements;
- Environmental disposal rules;
- Controlled substance and analog laws;
- Drug, device, food, cosmetic, supplement, and veterinary product laws;
- Tax, resale, and business licensing requirements.
Amino Connection may request documentation or confirmations related to legal compliance and may refuse or cancel any transaction if we determine that additional review is appropriate.
International Orders
Amino Connection’s products and services are intended primarily for customers located in [United States / Service Area].
International orders, if permitted, are subject to additional review and may be refused at Amino Connection’s discretion.
You are solely responsible for:
- Determining whether products may be lawfully imported into your jurisdiction;
- Obtaining required permits, licenses, registrations, or approvals;
- Paying duties, taxes, brokerage fees, customs charges, and related costs;
- Complying with all import, export, customs, and end-use requirements.
Amino Connection is not responsible for products seized, delayed, rejected, destroyed, returned, or held by customs or other authorities.
International Sales Policy: [Insert Policy or “Amino Connection does not currently accept international orders.”]
Resale and Transfer Restrictions
Products purchased from Amino Connection are intended only for the approved account holder’s lawful research use.
You may not resell, redistribute, relabel, repackage, transfer, export, broker, advertise, or otherwise provide Amino Connection products to any third party without our prior written consent and full compliance with applicable law.
Any unauthorized resale, transfer, relabeling, repackaging, or marketing is strictly prohibited and may result in account termination, order cancellation, reporting to appropriate authorities where required or appropriate, and other remedies.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.
You agree to notify Amino Connection promptly if you suspect unauthorized account access, credential compromise, fraudulent activity, or misuse.
Amino Connection may suspend or restrict account access if we detect suspicious activity or believe account security has been compromised.
Website Use
You agree not to misuse Amino Connection’s website, systems, catalog, or services.
Prohibited website conduct includes:
- Attempting to gain unauthorized access to systems or accounts;
- Interfering with website operation or security;
- Using bots, scrapers, crawlers, or automated tools without permission;
- Uploading malicious code;
- Circumventing account approval, purchasing restrictions, or compliance review;
- Providing false or misleading information;
- Impersonating another person or entity;
- Using the website to promote prohibited product uses;
- Violating applicable law or third-party rights.
Intellectual Property
The Amino Connection website, trademarks, logos, product descriptions, text, graphics, images, designs, software, and other content are owned by Amino Connection or its licensors and are protected by intellectual property laws.
You may access and use the website only for lawful account, purchasing, and informational purposes consistent with these Terms.
You may not copy, reproduce, modify, distribute, display, sell, license, reverse engineer, scrape, or exploit any portion of the website or content without Amino Connection’s prior written permission, except as permitted by applicable law.
User Content and Communications
If you submit information, feedback, reviews, questions, comments, documents, account materials, or other content to Amino Connection, you grant Amino Connection a non-exclusive, worldwide, royalty-free license to use, reproduce, store, review, and process that content for business, operational, customer service, compliance, legal, and website-related purposes.
You represent that any content you submit is accurate, lawful, and does not infringe or violate the rights of any third party.
Amino Connection may remove, reject, or decline to publish any content at any time.
Privacy
Amino Connection’s collection and use of personal information is described in our Privacy Policy.
Privacy Policy: [Insert Privacy Policy Link]
By using our website, applying for an account, or placing an order, you acknowledge that Amino Connection may collect, use, retain, and disclose information as described in the Privacy Policy, including information related to account review, compliance, order history, payment processing, fraud prevention, and responsible-access records.
Third-Party Services
Amino Connection may use third-party providers for payment processing, shipping, analytics, account tools, website hosting, customer support, compliance screening, and other services.
Your use of third-party services may be subject to separate terms and privacy policies. Amino Connection is not responsible for third-party websites, services, policies, actions, delays, errors, outages, or security incidents.
Disclaimers
To the maximum extent permitted by law, Amino Connection products, website, services, product information, documentation, and content are provided “as is” and “as available.”
Amino Connection disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and suitability for any specific research purpose.
Without limiting the above, Amino Connection does not warrant that:
- Products are suitable for your specific research purpose;
- Product information is complete for every possible use condition;
- Website access will be uninterrupted or error-free;
- Product availability will be continuous;
- Any particular account application or order will be approved;
- Products may be lawfully purchased, possessed, imported, exported, or used in your jurisdiction;
- Products will meet requirements not expressly stated in Amino Connection’s written specifications.
Some jurisdictions do not allow certain warranty disclaimers, so some disclaimers may not apply to you.
Limitation of Liability
To the maximum extent permitted by law, Amino Connection and its owners, officers, directors, employees, contractors, suppliers, service providers, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, loss of data, business interruption, regulatory penalties, product misuse, research failure, laboratory contamination, personal injury, property damage, or reputational harm, arising out of or related to these Terms, the website, your account, your order, or any product purchased from Amino Connection.
To the maximum extent permitted by law, Amino Connection’s total liability for any claim arising out of or related to these Terms, the website, your account, your order, or any product purchased from Amino Connection will not exceed the amount you paid to Amino Connection for the specific product or order giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless Amino Connection and its owners, officers, directors, employees, contractors, suppliers, service providers, and affiliates from and against any claims, demands, damages, liabilities, losses, costs, penalties, fines, and expenses, including reasonable attorneys’ fees, arising out of or related to:
- Your use, storage, handling, transfer, resale, disposal, or misuse of products;
- Your violation of these Terms or any Amino Connection policy;
- Your violation of applicable law;
- Your inaccurate, incomplete, or misleading information;
- Your prohibited use of products;
- Your negligence, willful misconduct, or unsafe practices;
- Any claim by a third party related to products purchased by you;
- Any unauthorized resale, relabeling, repackaging, export, or transfer of products.
Account Suspension and Termination
Amino Connection may suspend, restrict, or terminate your account or access to the website at any time, with or without notice, if we determine that:
- You violated these Terms or any Amino Connection policy;
- You provided false, incomplete, or misleading information;
- Your account presents compliance, safety, legal, fraud, payment, reputational, or operational risk;
- You attempted to purchase products for prohibited use;
- You engaged in unauthorized resale, transfer, or promotion;
- Continued access is not appropriate in Amino Connection’s discretion.
Termination does not limit Amino Connection’s rights or remedies. Sections intended to survive termination will survive, including provisions related to prohibited uses, compliance, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law.
Governing Law
These Terms and any dispute arising out of or related to these Terms, the website, your account, orders, or products will be governed by the laws of the State of [State], without regard to conflict-of-law principles.
Governing Law State: [Insert State]
Dispute Resolution
Informal Resolution
Before filing a legal claim, you agree to first contact Amino Connection at [Legal Email Address] and attempt to resolve the dispute informally. Your notice must include your name, contact information, account email, order number if applicable, a description of the dispute, and the relief requested.
Amino Connection will attempt to respond within [Number] days.
Arbitration Option
[Choose one option and have counsel review.]
Option A — Arbitration Included
Except for claims that may be brought in small claims court and claims seeking injunctive relief for intellectual property misuse, any dispute arising out of or related to these Terms, the website, your account, orders, or products will be resolved by binding individual arbitration administered by [Arbitration Provider] under its applicable rules.
You and Amino Connection waive the right to a jury trial and agree that disputes will be resolved only on an individual basis. Class actions, class arbitrations, representative actions, consolidated actions, and private attorney general actions are not permitted to the extent allowed by law.
- Arbitration Location: [County, State]
- Arbitration Provider: [AAA / JAMS / NAM / Other]
- Small Claims Venue: [County, State]
Option B — Court Venue Only
Any dispute arising out of or related to these Terms, the website, your account, orders, or products will be brought exclusively in the state or federal courts located in [County, State], and you consent to the personal jurisdiction and venue of those courts.
Court Venue: [County, State]
Force Majeure
Amino Connection will not be liable for delay or failure to perform due to events beyond our reasonable control, including natural disasters, severe weather, labor disputes, supply chain interruptions, carrier delays, customs delays, acts of war, terrorism, civil unrest, public health emergencies, government actions, regulatory changes, power outages, internet failures, cyberattacks, equipment failures, or supplier disruptions.
Changes to These Terms
Amino Connection may update these Terms from time to time. The updated Terms will be posted on our website with a revised “Last Updated” date.
Your continued use of the website, account services, or ordering system after updated Terms are posted means you accept the updated Terms.
For material changes, we may provide additional notice by email, website notice, account notice, or other appropriate means.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. The invalid, illegal, or unenforceable provision will be modified to the minimum extent necessary to make it enforceable, if permitted by law.
No Waiver
Amino Connection’s failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision in the future.
Assignment
You may not assign or transfer your rights or obligations under these Terms without Amino Connection’s prior written consent.
Amino Connection may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, sale of assets, or corporate transaction.
Entire Agreement
These Terms, together with any policies, product-specific terms, order terms, and documents incorporated by reference, constitute the entire agreement between you and Amino Connection regarding your use of the website, account services, ordering system, and products.
Contact Information
For questions about these Terms, contact us at:
I certify that all products in this order are being purchased strictly for lawful, non-clinical research use only. I understand that Amino Connection products are not for human or veterinary use, diagnostic use, therapeutic use, food use, cosmetic use, household use, or any form of administration to humans or animals. I agree to Amino Connection’s Terms of Service, Privacy Policy, Research Use Policy, and applicable product restrictions.